Where can I find the software? I think I just need to reinstall it. I currently have a magic jack app on the machine but it is blinking terribly and as a result, I am unable to use my Magicjack phone. Moderation also means it might be a little while before your comments appear. I like a clean site, so all comments are moderated.Īkismet is fairly reliable, but sometimes clever spammers get through. Perhaps one of us will be able to find out definitively why this might happen. I have not tried to install magicJack on more than one device. What version of magicJack are you using? Are you using the magicJack connected to your computer or to your router? So my issue is from apk install, first run. The really weird part is after I downloaded the version of windows vista I was able to make 1 outgoing call then back to nothing. I have chatted with their support for hours upon hrs. I receive calls absolutely fine but I can not make any. I had no problem with majic jack until recently. The magicJack is an Ethernet device that translates that stuff into phone messages for use on a phone.Ī DSL Filter is unnecessary in this example. Ethernet basically is that static on a DSL connection, and the router uses it to communicate with the rest of the interwebs. Thanks again! This is true for phones connected directly to a DSL phone service, but this phone is connected to a magicJack.
I hope this does the trick and I can leave you and tech support alone in the future lol. It would begin with the awful sound and then it would dissipate after a few seconds. Thanks for all your helpful efforts! Your suggestion of trying a different adapter was offered long before tech support provided it, and actually did help with the audio a bit. Normally I have it plugged into the outlet adapter so it works separate from the computer. My issue is not volume, it is a VERY loud buzzing, whining noise that drowns out the voices.
May I suggest rebooting your modem, router, etc.? Additionally, if you have not yet done so and you have a very slow or high-latency connection, it may help to statically assign an IP to the magicJack and in some instance enable port-forwarding.
The accompanying video shows what you should expect to see with the new interface. How do I get the update? The audio on my magic jack has suddenly become so bad I can barely hear people on the other side through the buzzing.
After plugging in my magic jack and phone, it brought up a Magic jack interface, but I was never prompted or guided through any update. Thanks again Theresa! For those of you not familiar, your magicJack must be connected to a windows computer via USB in order to use MagicFeatures.
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